PRIVACY

1. Introduction

1.1 About Web By SmartSimple

Web By SmartSimple Software is a cloud platform offering web tools, websites, marketing and ecommerce solutions. We are the provider of the WebPowerUp.com Platform

Web By SmartSimple Software (“Web By SmartSimple”) respects your privacy and is committed to protecting it through our compliance with this platform privacy policy. Maintaining protection of the information entrusted to our care by our constituents is of the utmost importance to us.

1.2 This policy describes the following:

• The types of information we may collect from you;

• Our practices for collecting, processing, securing, and disclosing your information;

• Your options on how to manage, delete, rectify, and access your personal data;

• What your rights are under privacy law, and how to execute them;

If you do not agree with our policies and practices, you should not use Web By SmartSimple. By accessing or using Web By SmartSimple, you agree to this policy.

All of our employees and contractors across Web By SmartSimple are responsible for maintaining your privacy and are available to address any questions or concerns you may have.

If you have questions regarding privacy, there are different ways for you to contact us.

General Questions: for questions regarding general privacy or security matters email privacy@webbysmartsimple.com

1.3 When This Policy Applies

This policy applies to information that Web By SmartSimple collect on the platform known as WebPowerUp

In any electronic communication between you and Web By SmartSimple via email.

1.4 When This Policy Does Not Apply

This policy does not apply to information collected by:

Us offline or through any other means including on any other website operated by any third party; or

Our clients, or any third party, including through any application, platform, or content (including advertising) that may link to or be accessible from, or on, our platform.

2. Minors

Web By SmartSimple does not market or direct its platform to minors and does not intentionally collect the personal data of any child under the age of 16. If you have reason to believe that Web By SmartSimple is processing the data of a minor without the appropriate parental or guardian consent, please contact us.

3. What Does Web By SmartSimple Do with my Data?

3.1 What Personal Data Does Web By SmartSimple Collect?

Web By SmartSimple collects five categories of personal data from its client and end users.

3.1.1 Information You Give Us

(a) Account Information

We may process your account data. The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of creating your account, operating our platform, providing our services, ensuring the security of our platform and services, maintaining back-ups of our databases, and communicating with you. The legal basis for this processing is consent or our legitimate interests, namely, the proper administration of our service and business, or the performance of a contact between you and/or your employer and us, and/or taking steps, at your request, to enter into such a contract.

(b) Customer Relationship/Support Information.

We may process information relating to our customer relationships, including customer contact information. The customer relationship/support data may include your name, your employer, your job title or role, your contact details, and the information contained in communications between us and you or your employer. The source of the customer relationship/support data is you or your employer. The customer relationship/support data may be processed for the purposes of managing our relationships with our customers, communicating with customers, assisting our customers with their support tickets, and keeping records of those communications. We may also record customer support calls. For further information please view our call recording policy. The legal basis for this processing is consent, or our legitimate interests, namely the proper management of customer relationships, and fulfilling a contract.

3.1.2 Information We Collect from You

When you use Web By SmartSimple we will collect the following information from you:

(a) Cookies.

Web By SmartSimple collects strictly necessary cookies. The legal basis for this processing is consent, or our legitimate interests, namely, the proper administration, functionality, and security of our platform.

(b) Usage Data.

We may process data that are provided in the course of your use of our platform. The service data may include the amount of time you spend on our platform, and logs of the actions you take in our platform. The service data may be processed for the purposes of operating our platform, providing our services, ensuring the security of our platform, maintaining backups of our database, invoicing our clients based on usage, troubleshooting, creating audit trails, and complying with security, and data protection directions. The legal basis for this processing is consent or our legitimate interests, namely, the proper administration of our platform and business or the performance of a contract between you or your employer, and us, or if the processing is necessary for compliance with a legal obligation.

3.2 How Does Web By SmartSimple Use My Data?

3.2.1 How We Process Your Data

Where Web By SmartSimple is the data controller, we will process data according to this policy.

Web By SmartSimple processes the data that the data controller collects according to our contractual agreement with the data controller. Any deviation from this agreement will be due to the written instructions of the data controller.

We may also process any of your personal data identified in this policy where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we may process your personal data set out in section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

3.2.2 Data Retention

Web By SmartSimple will retain the 4 categories of data that we collect as follows, unless you contact us to delete the data beforehand.

Account Information. Account information is retained for as long as the account is active within Web By SmartSimple. The data controller may have an account expiry period. User accounts may be deleted if the data controller terminates their agreement with Web By SmartSimple, if the data controller deletes the account, or if you request it to be deleted. To delete your account, contact us.

Customer Relationship/Support Information. Customer relationship/support information is retained only for as long as necessary to fulfill the purposes we collected it for.

Cookies. All Web By SmartSimple cookies are session-based and are removed when the browser session is terminated.

Usage Data. Usage data is retained for as long as it reasonably necessary to fulfil the purposes we collected it for.

Any other personal data within Web By SmartSimple is retained by the data controller and is subject to their privacy policy.

3.2.3 Data Retention Conditions

Web By SmartSimple will retain your data as defined in section 3.2.3, unless the data is subject to legitimate exceptions whereby Web By SmartSimple is required to retain the data for a longer period of time. Such exceptions include applicable laws, financial laws, and IT security purposes.

3.3 Will Web By SmartSimple Share My Data?

Web By SmartSimple may share your personal data with the following groups:

Our employees. Web By SmartSimple employees are required to sign confidentiality agreements, as well as data processing agreement, stipulating that they will process data according to our privacy law requirements. Web By SmartSimple has employees globally. To ensure the protection of your data, we will ensure that an appropriate transfer mechanism is in place when personal data is being transferred from your country.

Contractors. Web By SmartSimple may share your personal data with our contractors, if the contractor is involved in the implementation of the Web By SmartSimple system ordered by you or your employer.

In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.4 How We Keep Your Data Safe

3.4.1 Security

We have implemented technical and organizational measures designed to secure your personal data from accidental loss, and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls and is encrypted end to end.

Web By SmartSimple has established a number of platform level configurable security, privacy, and data retention controls that allow clients to set up and then manage their solution. This means that data controllers can create their own privacy and security settings. To inquire about the security of your data, please contact your data controller.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, Web By SmartSimple cannot guarantee the security of your personal data transmitted to or from our platform.

3.4.2 Passwords

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the platform, you are responsible for keeping this password confidential. Passwords registered with our platform are encrypted to ensure protection against unauthorized access to your personal data. We ask you not to share your password with anyone.

3.5 How Can I Access, Correct, or Delete My Personal Information?

Please contact us directly and we will ensure your information is removed.

3.6 Information You Upload to Web By SmartSimple

3.6.1 Sensitive Data

Web By SmartSimple does not collect, or request to collect data that is considered to be sensitive from our client users, or their end users. However, the data controller may request sensitive information from you via the Web By SmartSimple platform. Before submitting any sensitive information, please carefully review the data controller’s privacy policy and make sure you agree with its contents. Requests to delete, access, or otherwise modify sensitive data must be done via the data controller, not Web By SmartSimple.

3.6.2 Personal Data That Belongs to Others

While using Web By SmartSimple, you may not publish, submit, or otherwise distribute personal data belonging to others, unless you have received the adequate consent from the appropriate individual or party.

4. What Else Do I Need to Know?

4.1 Changes to This Policy

The Web By SmartSimple Platform Privacy Policy is to be read together with, and forms part of the Web By SmartSimple Legal Terms of Use. Changes may be made to this policy from time to time by publishing a new version. Please review this posting regularly. Web By SmartSimple may notify you of changes to our privacy policy by email or notification on this website.

4.2 Our Details

Web By SmartSimple is owned and operated by Web By SmartSimple Software Inc.

We are registered in: Canada as Web By SmartSimple Inc., A Federally Incorporated Corporation located at 111 Peter St. Suite 606, Toronto, Ontario, M5V 2H1;

You can contact us:

By post, to 111 Peter Street, Suite 606, Toronto, Ontario, Canada, M5V 2H1;

Using our website contact form at www.webpowerup.com
By telephone, on 416.706.6493
By email, using privacy@webbysmartsimple.com

5. Cookie Policy

5.1 Information on Cookies

A Cookie is a file containing an identifier, composed of a string of letters and numbers, that is sent by a web server to your computer when you visit a website. Your computer will then send this identifier back to the web server as it communicates with it. The reason for doing this is to create an improved user experience for you.

Typically, cookies are either persistent or session based. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but other personal information stored about you may be linked to the information stored in and obtained from cookies.

5.2 Cookies That Web By SmartSimple Collects

Web By SmartSimple only uses cookies that are session-based. Session cookies exist only during one session. This disappear from your computer when you close your browser software or turn off your computer.

5.3 How to Manage Cookies on Your Device

Most browsers allow you to refuse to accept cookies, and to delete them. The methods for doing so vary from browser to browser, and from version to version so you will need to consult the manufacturer website of your browser to learn how to do this.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.wikipedia.org. Please note that if cookies are disabled the Web By SmartSimple application may not function properly, and certain features will not be available.